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Evalueserve Opens AI Customer Experience Center in Bengaluru to Bring Domain-Led AI to Life

New center showcases domain-specific AI solutions and the expertise behind transforming critical business workflows.

Evalueserve, a global domain-led AI services firm, announced today that it is opening an AI Customer Experience Center in Bengaluru. The center will give clients a place to see Evalueserve's AI work in action. Visitors can walk through live demos, sit down with the firm's analysts and engineers, and explore how AI can improve their business workflows.

Featuring demonstrations across commercial lending, procurement, health technology assessments, and toxicology, the center showcases how AI agents, enterprise data, and domain expertise work together within complex business processes. The solutions draw on Evalueserve's experience working within client operations, where business rules, exceptions, and decision requirements shape how AI needs to be engineered and applied.

"Making an individual task faster does not necessarily make the business process better," said Pallab Deb, Chief Executive Officer of Evalueserve. "Our strength is understanding how the work gets done. We look at the decisions, exceptions, and context that determine the outcome and engineer AI around that understanding. This center allows clients to see that approach in action and explore what it could mean for their own enterprise to drive revenue uplift, velocity, and efficiency with AI."

The center provides a rapid prototyping environment powered by domain and UX experts, pre-built agent workflows, knowledge graphs, and flexible infrastructure from partners like Google Cloud, Databricks, and OpenAI. By working with the Evalueserve Agentic Squad, customers can take these prototypes and engineer them into full production to realize the true value of AI.

The opening builds on Evalueserve's ongoing investment in domain-specific solutions, reusable technology, and the specialist teams that support their deployment and adoption.

About Evalueserve

Evalueserve is a global, domain-led AI services firm that combines deep industry expertise with advanced analytics, data engineering, and artificial intelligence to help enterprises transform critical business processes and achieve measurable outcomes.

Media Contact

Erin Pearson, Evalueserve, 1 (919) 977-8200, [email protected], Evalueserve.com

SOURCE Evalueserve

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