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- SalesforceShopping’s New First Step: Agentic Search Grows 200% as Purchase Journeys Start in AI ChatsCompanies: SalesforceKey Takeaways More shoppers now start with a question to an AI — in a large language model (LLM) conversation or in an AI assistant on a retailer’s own site. Use of agentic search as the first step in the shopping journey grew 200% year over year, according to Salesforce’s Fourth Edition State of Commerce […]
- SalesforceVA Awards Salesforce $1.6B Contract to Transform Veteran Care and ServicesCompanies: SalesforceSAN FRANCISCO and WASHINGTON — July 24, 2026 — Salesforce, the world’s #1 Agentic CRM, today announced that the U.S. Department of Veterans Affairs (VA) has awarded the company, through its distribution network, a $1.6 billion, three-year, Agentic Enterprise License Agreement (AELA).* Through the agreement, VA will leverage Missionforce to modernize care and service delivery […]
- SalesforceToward Self-Improving AgentsCompanies: SalesforceThe agents that win the next few years won’t just be ones with the cleverest foundation model. They’ll be the ones that learn from their own outcomes.