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- SalesforceSalesforce Signs Definitive Agreement to Acquire Listen LabsCompanies: SalesforceSalesforce, the #1 AI CRM, today announced it has signed a definitive agreement to acquire Listen Labs, an AI-powered customer research and human simulation platform. Listen Labs’s AI agents design studies, conduct in-depth research, and synthesize insights, automating the lifecycle of connecting with customers and analyzing their feedback. Listen Labs streamlines this process from months […]
- SalesforceFive Big Ideas Coming Out of Dreamforce 2026Companies: SalesforceIn the leadup to Dreamforce 2026, dozens of announcements outlined what enterprises look like when software meets AI, but the event itself filled in the picture. Organizations are being transformed. Ways of working within them are transforming just as quickly. To see how headless architecture, Slack Code, purpose-trained models, and more are going to shape […]
- SalesforceHow Higher Ed Is Putting AI Agents to WorkCompanies: SalesforceAt Penn State and DePaul University, AI agents are doing more than automating administrative work. By using AI to connect fragmented data and handle routine tasks, colleges can rethink how they support students in their educational journeys.
- SalesforceFutures Issue 5: Agentic Enterprise FuturesCompanies: SalesforceSkip to content Explore Futures Futures Issue 5 | Q4 2026 Agentic Enterprise Futures Welcome Why Futures? The future is increasingly arriving with dates. AI 2027, Citrini’s The 2028 Global Intelligence Crisis, Europe AI 2031: These time-stamped narratives are the “charismatic mega-fauna” of the current AI discourse. Through specific, singular future scenarios, they sharpened disagreement and exposed assumptions about
- SalesforceBuilding the Agentic Enterprise: Secrets from Early AdoptersCompanies: SalesforceSalesforce customers are at the forefront of the agentic revolution, and they’re already seeing real-world value from it. Early adopters like Box and Engine are finding new efficiencies and improving the experiences of their own customers at scale. But these kinds of tech shifts don’t happen easily, and there are a lot of learning moments […]
- June AI Joins Salesforce AgentExchangeCompanies: SalesforceJune uses AI to accelerate enterprise deployment and migration, helping Salesforce customers move faster from planning to production.
- SalesforceWhy We Post-Trained Our Own Reasoning ModelCompanies: SalesforceA general model reasons about a refund policy the same way it reasons about a physics problem. So we trained one specifically for enterprise work.
- SalesforceLive Nation Makes Show Day Easier for Fans With Salesforce’s AgentforceCompanies: SalesforceLive Nation EntertainmentBuilding on a successful pilot at BottleRock Napa Valley, Agentforce to bring 24/7 fan support to Live Nation concert venues across the U.S.
- SalesforceSalesforce Marks One Year of Missionforce with Strong Growth Across Government and DefenseCompanies: SalesforceOne year ago, Salesforce launched Missionforce, its agentic platform for government that brings trusted AI, data, apps, and cloud technology to the government’s most critical missions. Since then, public sector has become Salesforce’s fastest-growing industry business at scale, with its defense sector business growing 80% year over year as demand accelerates. Today, Salesforce supports some […]
- SalesforceSalesforce Expands Missionforce with Purpose-Built AI and New Partnership with OpenAI to Advance Mission IntelligenceCompanies: SalesforceOpenAIMissionforce plans to integrate OpenAI’s frontier models to power government missions New AI capabilities deliver faster service for citizens, less manual work for government teams, and support for always-on missions Salesforce today announced new Missionforce capabilities that give government agencies greater control over how they develop, customize, and deploy AI while streamlining policy execution, enhancing […]
- SalesforceAdecco Group announces Salesforce’s Agentforce Coworker rollout across 40 countriesCompanies: SalesforceThe Adecco GroupZurich, Switzerland, September 15, 2026 15-09-2026, 17:50 CORPORATE Adecco Group announces Salesforce’s Agentforce Coworker rollout across 40 countries Zurich, Switzerland, September 15, 2026: The Adecco Group (SIX: ADEN) today announced the global rollout of Agentforce Coworker across 40 plus countries following a successful pilot in the UK and France. Salesforce’s enterprise “AI teammate”, embedded directly in the
- SalesforceAWS and Salesforce Put CRM Data, AI Agents, and Model Choice Into the Tools Teams Use Every DayCompanies: SalesforceNew integrations bring Salesforce data, context, and actions into Amazon Quick, AWS agents into Slack, and Agent2Agent (A2A) support for real-time, bidirectional voice between Agentforce Voice and Amazon Connect Customer — putting AI where customers work, grounded in data they trust, without requiring migrations. Amazon Web Services (AWS) and Salesforce today announced an expanded collaboration […]