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HealthStream Defines a New Enterprise Category Alongside the EHR and ERP, the Enterprise Clinical Workforce Platform (ECWP)

Business Wire

Ardent Health to participate in HealthStream's ECWP Innovation Partners Program

NASHVILLE, Tenn., September 14, 2026--HealthStream (Nasdaq: HSTM), a leading healthcare technology platform company for clinical workforce solutions, today defined the Enterprise Clinical Workforce Platform (ECWP), establishing a new enterprise category for healthcare built on a single, verified record for every clinician. For decades, health systems have standardized on two enterprise systems: the electronic health record (EHR) for the clinical record and enterprise resource planning (ERP) for finance and resources. The Enterprise Clinical Workforce Platform defines the third. In connection with the launch, HealthStream has formed the ECWP Innovation Partners Program with Ardent Health (NYSE: ARDT) participating as an early health system partner providing input as the program develops.

The clinical workforce ranks among the highest priorities on any health system's agenda and among its most significant expenditures. In the American College of Healthcare Executives' most recent annual survey of hospital CEOs, workforce challenges ranked as a top concern — a position they have held for several consecutive years. The functions that support it have long been managed through a patchwork of point-solution applications rather than a unified, interoperable system. The EHR was built for the patient record and the ERP for financial and material resources; neither was designed to recruit, onboard, credential, schedule, develop, engage, and retain the workforce. The clinical workforce has not yet had an enterprise system of its own that is fully dedicated to the large expanse of integrated workforce solutions — until now.

Defining the category. The Enterprise Clinical Workforce Platform (ECWP) is the single, integrated platform a health system uses to manage its clinical workforce across the entire employee lifecycle. The market-leading ECWP is HealthStream's hStream®, five years in the making and built on the single clinical verified record for every clinician. Just as every health system selects an EHR and an ERP, HealthStream believes every health system will need to decide on an enterprise clinical workforce platform. The ECWP elevates workforce strategy to the same enterprise standing as the clinical record and the financial backbone and makes it a deliberate C-suite decision rather than a collection of disconnected point solutions.

"Health systems have long standardized on an EHR and an ERP, but the clinical workforce — the single greatest driver of both cost and care quality — has never had a consolidated enterprise platform of its own," said Robert A. Frist, Jr., Chief Executive Officer, HealthStream. "With the Enterprise Clinical Workforce Platform, we are defining a new category so leaders can make it an enterprise decision. It pairs that platform with a consultative, executive-level partnership focused on the business objectives our customers are accountable for. We are excited to collaborate with Ardent Health through our ECWP Innovation Partners Program as we continue shaping what comes next."

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