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Grafana Labs Charts the Path to Agentic Operations with Watchers, Pages, and Agent Observability at ObservabilityCON 2026

Business Wire

Grafana Labs delivers AI for observability and observability for AI: always-on agents to operate systems, and OpenTelemetry-native visibility into the agents you ship

SAN FRANCISCO, October 20, 2026--Grafana Labs, the company behind the open agentic observability cloud, today announced new releases at ObservabilityCON 2026 that move Grafana Cloud towards agentic operations, including the general availability of Agent Observability with OpenTelemetry support and of Assistant Watchers, and previews of Grafana Pages and Grafana Managed Sandboxes.

As AI moves into production, teams face two connected challenges: using agents to operate their systems and understanding the behavior of the agents themselves. In the 2026 State of Observability Report, also released this week by Grafana Labs and ETR, a Futurum company, 68% of the 300 IT and engineering leaders surveyed have moved AI for observability past investigation into pilots or production. But confidence depends on the task and readiness varies: 85% report comfort with read-only investigation, compared to 52% for full autonomous remediation. Grafana Labs is building toward a platform with agents that act, allowing each organization to decide how much human oversight to retain based on its own level of trust and risk profile.

Teams also need to watch the agents they ship. Some 80% of surveyed organizations are building or operating LLM-powered features, yet 45% have pieced together AI observability from open source while only 25% run a purpose-built product. Today's announcements cover both sides: AI for observability, so agents can investigate and act with people in control, and observability for AI, so teams can see and trust the agents they run.

AI for observability: The future of agentic operations

Grafana Assistant is the AI agent built into Grafana Cloud, where teams ask questions in plain language and get answers from their own telemetry. Assistant Investigations, generally available since late July, takes that further: it runs longer, deeper investigations that can start automatically from an alert or incident, and teams can run them from the platform, Slack, the Grafana Cloud MCP server, or gcx. Today's releases extend that workflow:

  • Assistant Watchers (GA): Watchers are always-on agents that help teams detect changes they have not captured in predefined alert rules. Teams describe what matters in plain language, and a Watcher learns normal patterns from their telemetry and surfaces findings when those patterns change. Each finding arrives with the evidence behind it and routes through your existing Grafana Alerting, and a critical finding can trigger an Investigation. Watchers complement threshold-based alerts by helping teams identify emerging issues.

  • Grafana Managed Sandboxes (public preview): Managed Sandboxes give Grafana Assistant a controlled cloud environment to develop proposed fixes using repository code and live telemetry. Assistant can clone a repository, investigate the code in the context of production behavior, prepare a fix, and open a pull request for human review and approval.

  • Grafana Pages (public preview): With Grafana Pages, teams can build visualizations beyond any fixed constraints, making them closer to an app than a dashboard. Existing visualization components still work, and Pages supplement them as the next evolution of Grafana.

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