Business Wire

Workato Launches Otto for Everyone, AI Superagents That Run Whole Projects Start to Finish

Business Wire

Free to get started, Otto works 24/7 in Slack, on the web, and over SMS — taking action across Gmail, Salesforce, GitLab, and more than 1,400 business applications.

PALO ALTO, Calif., August 26, 2026--Workato®, the leading Control and Execution Platform for Enterprise AI, today announced that Otto by Workato is available to individuals and teams in Slack, on the web, and via SMS. Free to get started with a 30-day trial, this self-serve launch follows Workato's May 2026 announcement of Otto for enterprise employees.

Otto is the multiplayer AI superagent that takes on whole projects rather than single tasks — working autonomously toward a goal, learning how a team operates, and collaborating with other Ottos to take work off the team's plate.

Most AI tools stop at an answer. They look something up, draft a document, or write a snippet of code, then wait for the next instruction. They do not carry work to completion, they do not get smarter about how a specific team operates, and they cannot hand work to another agent or teammate. Otto is built to close that gap: it plans the work, executes it across the applications where the work occurs, and reports back with a finished result. In practice, that means Otto can run a marketing campaign from brief to assets with input from stakeholders, track a company's largest deals and flag what changed overnight, or act as a chief of staff that delivers a two-minute audio brief on the day's top issues.

Powered by Claude

Otto runs on Workato's AI control and execution platform and is powered by Claude, Anthropic's frontier model, through the Claude Agent SDK. Claude handles Otto's core reasoning and the decisions it makes as an agent. Image, audio, and video generation are handled by other frontier models.

"Otto shows what the Claude Agent SDK is built for: agents that plan work, take action across the tools people already use, and see a project through to the end. We're glad to see Workato bringing that to teams of every size," said Travis Bryant, Anthropic.

What customers are seeing

"GitLab is pushing the AI frontier in how teams and AI agents collaborate," said Manu Narayan, Chief Information Officer at GitLab. "GitLab Duo Agent Platform and Workato's Otto superagent give teams more ways to get work done. Otto's native GitLab plugin means GitLab Duo agents and Otto can act directly inside GitLab workflows together from day one."

"We are an AI-native cybersecurity startup and only adopt the best, most capable tools, and Otto fits the bill perfectly," said Rene Brandel, CEO of Casco. "Otto is like Claude Code for all of our go-to-market functions. Otto takes on projects, keeps us posted on prospects and deals, and keeps the team in sync. We are growing faster than ever and Otto is like having more teammates to help grow our company."