T-Mobile Activates T-Satellite and Mobilizes Network Teams as Tropical Storm Lala Approaches Hawaiʻi

T‑Mobile has extended satellite texting to customers with compatible devices, strengthened network resilience and positioned teams and community resources across the islands ahead of the storm

 KEY TAKEAWAYS

• T-Satellite with Starlink has enabled extended access ahead of Lala, giving T-Mobile customers with compatible devices another way to text loved ones and reach emergency services if terrestrial cellular coverage is unavailable.

• Network teams are mobilized across Hawaiʻi, with additional crews, technicians and equipment secured across the islands, generators ready and satellite backup being pre-deployed at critical network sites.

• T-Mobile is coordinating across Hawaiʻi's emergency response ecosystem, including HIEMA, MEMA, Hawaiʻi County Civil Defense and the City and County of Honolulu, as well as FEMA and CISA, to help identify connectivity needs and support first responders and critical infrastructure. Community Support resources are positioned statewide, with hundreds of additional power banks headed to the Big Island.

BELLEVUE, Wash., August 15, 2026--As Tropical Storm Lala approaches Hawaiʻi, T-Mobile (NASDAQ: TMUS) is activating T-Satellite and mobilizing teams and resources across the islands to help keep people, first responders and communities connected through the storm.

Lala is expected to strengthen as it approaches the islands, bringing the potential for heavy rainfall, damaging winds, flooding, mudslides and dangerous surf through the weekend. The Big Island currently faces the greatest potential impacts.

"When severe weather hits, connectivity can be a lifeline — whether someone is checking on family, receiving an emergency alert or a first responder is coordinating help," said Salim Kouidri, Senior Vice President, Field Engineering & Operations, T-Mobile. "Our teams are preparing across Hawaiʻi so we're ready to respond quickly, support the people and organizations communities depend on and help keep Hawaiʻi connected through the storm."

Strengthening the Network Before the Storm

T-Mobile's field engineering teams are mobilized across the islands, with additional crews, technicians and equipment secured to help accelerate response and restoration after the storm passes. Fixed generators have been checked and are ready, backup power is prepared at critical facilities and refueling plans are in place.

Ahead of landfall, T-Mobile has extended access to T-Satellite with Starlink for customers with compatible devices across the Hawaiian Islands. The service supports basic text messaging and Text-to-911 if terrestrial connectivity is disrupted, helping people stay connected to loved ones and emergency services. T-Satellite also broadcasts Wireless Emergency Alerts to compatible devices in the area.