NRC Health Launches nQuire Pro, Extending the Reach of Patient-Experience Teams
Co-designed with healthcare leaders, new conversational analytics gives healthcare leaders on-demand analytical expertise, connecting patient-experience feedback, performance data, and benchmarks in seconds
LINCOLN, Neb., October 26, 2026--NRC Health, a recognized leader in healthcare experience management, today announced the launch of nQuire Pro, a conversational analytics tool designed to help healthcare organizations expand their capacity to understand patient-experience feedback, quickly identify performance trends, and uncover unseen improvement opportunities.
As healthcare organizations face growing expectations to improve experiences, patient-experience teams are increasingly being asked to do more with limited resources. Yet experience teams still need the analytical capacity to connect performance results with patient stories, investigate what's driving outcomes, and identify how to act. nQuire Pro significantly reduces the analytic lift required to get there, giving experience teams and leaders the support to focus on improvement.
Built directly into the NRC Health Patient Experience Portal, nQuire Pro enables users to ask conversational questions across quantitative performance results and qualitative patient feedback, connecting what's happening with what patients are saying about their experiences. Intelligent follow-up question suggestions guide deeper exploration, while integrated NRC Health benchmarks help users understand performance relative to peers and leading organizations. With nQuire Pro, users can explore patterns, generate visualizations, and create shareable insights within a single conversational workflow.
"Healthcare leaders need analytical expertise readily available when questions arise," said Trent Green, CEO of NRC Health. "nQuire Pro puts on-demand analytical support at their fingertips, shortening the path from question to answer and creating more capacity to focus on improvement."
Unlike general-purpose AI tools, nQuire Pro was co-designed with healthcare leaders, and built specifically with healthcare in mind. NRC Health benchmarks, healthcare-experience measures, and organizational structures are already part of the analytical context.
That means leaders can move directly to questions like, "Which units have the biggest gaps to benchmark, and what are patients saying that might explain them?" nQuire Pro already understands the measures, benchmarks, and organizational structures, so leaders can go the "why" without first assembling and explaining the data.