Business Wire

Datavant Launches Provider Exchange to Streamline Medical Record Retrieval for Providers

Business Wire

New digital-first platform helps provider organizations accelerate continuity of care by reducing administrative burden and modernizing provider-driven record retrieval workflows.

NEW YORK, August 27, 2026--Datavant, the data collaboration platform trusted for healthcare, today announced the launch of Provider Exchange, a new digital-first retrieval platform designed to help provider organizations securely request, track, and receive medical records faster and more efficiently across the healthcare ecosystem.

While interoperability initiatives have expanded healthcare connectivity, many provider retrieval processes remain highly manual, particularly for referrals and specialty care coordination. Traditional paper and fax-driven workflows often create delays that impact patient care, increase staff burden, disrupt care decisions, and introduce operational inefficiencies.

Built on Datavant's nationwide network of more than 80,000 health care provider sites, Provider Exchange modernizes traditionally fragmented record retrieval workflows that continue to rely heavily on fax, phone calls, mail, and manual follow-up. The platform enables providers and care teams to centralize retrieval workflows into a single, trackable experience that supports continuity of care, specialty referrals, and other care coordination workflows.

As healthcare organizations face growing pressure to improve care coordination while reducing operational complexity, Provider Exchange delivers a scalable retrieval experience designed specifically for provider-driven workflows.

"For years, Datavant has helped organizations securely fulfill medical record requests across the healthcare ecosystem," said Andrea Kowalski, Senior Vice President of Provider Products at Datavant. "But increasingly, providers themselves need faster, more connected ways to retrieve records, whether for continuity of care or specialty referrals. Provider Exchange is built specifically for those provider-driven workflows, helping organizations move beyond fragmented manual processes and toward a more scalable, digital-first retrieval experience with more visibility, reducing delays that can stand between patients and the care they need."

Provider Exchange addresses these challenges through:

  • Centralized request creation, tracking, and fulfillment

  • Real-time visibility into retrieval workflows and request status

  • Digital delivery of fulfilled medical records

  • Privacy-by-design infrastructure built to support secure provider-to-provider record sharing

  • Scalable workflows designed for high-volume provider retrieval needs

  • Access to Datavant's network, which currently covers more than 40% of U.S. healthcare organizations and continues expanding