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Backbase Wins 2026 Impact Award in Wealth Management for Best Innovation for the Advisor Desktop

Business Wire

Datos Insights recognizes the Wealth & Banking Operating System, which unifies clients, advisors, and AI agents on a single workspace.

ATLANTA, October 22, 2026--Backbase announced today that Datos Insights named it the winner of the 2026 Wealth Management Impact Award in Wealth Management for Best Innovation for the Advisor Desktop category. The award recognizes Backbase's Wealth & Banking Operating System, a composable platform that brings the institution's capabilities and client context together front to back, so advisors have what they need at their fingertips. It is built around a single Control Plane where clients, employees, and AI agents work from the same data and workflows.

The Augmented Advisor & Employee Workspace sits at the center of the platform's advisor offering. It gives employees a unified workspace, AI-driven priorities, next-best actions, and complete client context, alongside a library of agentic assistants that support tasks such as meeting preparation and prospect profiling. Case management orchestrates sales and operational processes from the same workspace.

Datos Insights describes the fragmentation Backbase addresses as structural. Over two decades, institutions assembled portfolio management, customer relationship management, onboarding, reporting, planning, and compliance systems through separate purchasing decisions, each rational on its own and none designed to operate as a whole. The integration burden surfaces later, on the advisor's desk and in the IT budget.

Backbase's Banking and Wealth OS sits above existing systems of record, portfolio management systems, customer relationship management platforms, and data platforms, which stay in place. The operating system draws information from these existing systems, connects and contextualizes it, and makes it actionable for advisors. Institutions can start with a single use case such as onboarding or the advisor workspace and expand from there without a rip-and-replace migration. Backbase reports that advisors spend 25% to 35% more time in client-facing activities, in place of the 40% to 60% typically lost to administration and system navigation.

The platform also includes the Prospect Lounge, a prospect-facing mobile and web app for onboarding, and a highly customizable Client App with journeys for portfolio reporting, advisor collaboration and conversational assistants. More than 120 financial institutions run on Backbase's platform. Over the next 12 to 24 months, Backbase focuses on having agents preparing the advisor's day, expanding its library of agentic assistants and signals framework and further automating front-to-back operational processes with agentic.

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